terms and conditions

  1. Order Processing: All orders will be processed and shipped within 48 hours of confirmation. You will receive an email notification once your order has been shipped.
  2. Payment: Payment must be completed before your order is shipped. We accept various payment methods, which will be listed at checkout.
  3. Shipping: Shipping fees are calculated at checkout and vary based on your location. Delivery times may vary depending on your shipping address.
  4. Order Changes and Cancellations: Once an order has been placed and processed, changes or cancellations may not be possible. Please ensure your order details are correct before confirming your purchase.
  5. Returns and Refunds:
    • Return and Refund Policy
    • Thank you for shopping with us! If you are not completely satisfied with your purchase, we’re here to help.
    • Returns:
    • You have 7 days from the date of delivery to return your items.
    • To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
    • Refunds:
    • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
    • If your return is approved, your refund will be processed and applied to your original method of payment. Refunds typically take 10-15 business days to appear in your account.
    • Exchanges:
    • If you need to exchange an item for another one, please follow the return process and place a new order for the replacement item.
    • Shipping Costs:
    • Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., defective or incorrect item).
    • How to Return an Item:
    • Contact our customer service team at [email/contact info] to initiate the return.
    • Ship the item back to us at [return address].
    • If you have any questions, feel free to contact our support team. We’re happy to assist you!Please refer to our Return and Refund Policy for information regarding returns, exchanges, and refunds.

By proceeding with your order, you acknowledge and accept these terms. If you have any questions, feel free to contact us!